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Insurance Associate

About Us

Urban Jungle is here to change the insurance industry for good.

We’re one of the fastest-growing businesses in the UK, and we’re taking on one of the biggest and most widely used categories in the world. Urban Jungle puts the customer at the heart of everything it does, uses the latest technology to make insurance simple, fair and affordable, and helps us give our customers much more confidence in their financial futures.

All of this has meant we’ve already been able to help more than 200,000 customers get better insurance and become one of the top-rated home insurance providers in the UK, with 4.6 on Trustpilot from over 9,000 reviews. We’ve raised over £30m in funding to date to help us with our mission.

We also have a huge focus on people and our planet. We’ve recently placed 1st in Tempo's Super Start Ups 2024, and won the “Best Employer Award” in the UK FinTech Awards. We’re also proud to be a certified B-Corp, and a Carbon Neutral company.

And the best bit? This is just the beginning.


About the role

We’re looking for an Insurance Associate to help us continue to craft the best insurance products for our customers.

In this role, you’ll support our existing Insurance team of five with day-to-day reporting requirements, performance analysis and support the rest of the team in our external underwriting and claims relationships.

Working closely alongside our Product, Commercial, and Operations teams, you’ll be heavily involved in cross-functional projects and will have a tangible impact on the decisions we make both now and in the future.  


Here’s what you’ll get up to in this role:

  • Get to know who we are and how we work through our values, purpose, strategy and mission.
  • Deep-dive into our products and gain a solid understanding of how the insurance function operates.
  • Grasp internal and external reporting, eventually taking over and improving key reports, and support in managing relationships with underwriting and claims partners.
  • Collaborate cross-functionally on some of our biggest projects, e.g. launching exciting new products or partnerships.

You've read this far! Here's what we need from you:

  • No insurance experience required; just show us an excellent work ethic and a passion to embark on a career in an innovative business disrupting the insurance industry
  • Keen to work at a business that takes a customer-first approach and recognises that the customer is at the heart of our business.
  • Use your analytical skills to track the performance of our products and draw insight to ensure our products stay competitive. 
  • Strong communication skills to provide concise and timely updates to both internal teams and external stakeholders.
  • Use your excellent time management abilities to prioritise daily tasks in accordance with overarching company goals.
  • You’re ambitious, and eager to progress quickly to grow alongside the company.
  • You apply yourself to everything you do, recognising the difference that makes to the business.
  • You treat everyone with integrity, respect and kindness - whether it’s your colleagues, our customers, or our partners.
  • You’ll be a champion of our values, and encourage others to be the same.

These requirements are a guide as to what we’re looking for, but if you don’t have all of the skills listed above, that’s okay! Please don’t let that hold you back from applying if the role excites you.


About Our Offer

We’re taking an office-centric approach to work (with lots of flexibility built-in) and the team is based in Oval, London.

In addition to our positive, open working environment, you can expect the following benefits of working at Urban Jungle:

  • A starting salary of between £28,000 - £32,000 depending on experience.
  • 25 days paid annual leave, plus public holidays.
  • Rapid Progression. We’ll give you the opportunity to experience loads, and develop rapidly. You’ll get tons of responsibility from day one, and all the feedback, coaching and support you need to fuel your career growth.
  • Real Impact. You’ll work on big, interesting problems that will challenge you, and do so in a way that has a positive impact on people’s lives, the planet and our community.
  • A Clear Plan. We’ll give you the clarity on what we want to achieve, with the freedom and autonomy for you to decide how we get there.
  • The Best People. You’ll be surrounded by teammates who are exceptional at what they do, whilst being kind, honest people who champion our values.
  • A dedicated development budget, access to a senior mentor, and training on whatever you need to do your job well.
  • Well-being support.  We’re committed to supporting both physical and mental well-being through access to therapy, weekly onsite yoga, and subsidised sports clubs.
  • Enhanced parental leave, and support for parents returning to work.
  • All. The. Fun. We regularly organise awesome socials and have some vibrant team communities such as book club and foodies.

About Our Commitment

Urban Jungle is an equal opportunity employer and fairness and respect are at the heart of who we are and how we work. We do not discriminate based on race, age, ethnicity, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity or disability. We know that in order to build a truly successful business, we need a team of diverse individuals who can offer a variety of skills, experiences and perspectives.

Apply here!